Returns Policy

All sales are final.  We do not accept returns or exchanges unless the item you purchased is defective.

Refunds and Exchanges

Here's the official line: To be eligible for a refund or exchange, you must first email us within 7 days of receiving the product at to alert us of the damage or issue, then if requested return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item. All our digital downloadable products can not be refunded once purchased.

Now the human line: That said, all we want are happy, satisfied customers as our sole aim is to help you take control over your drinking. We want all our products to be affordable and so have kept prices down as low as possible and worldwide postage free. If you are dissatisfied for any reason or feel that our products are not helping please let us know and we'll see what we can do.
Please email for more help or further information.


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