Returns Policy

All sales are final.  We do not accept returns or exchanges unless the item you purchased is defective.

Refunds and Exchanges

Here's the official line: To be eligible for a refund or exchange, you must first email us within 7 days of receiving the product at info@mysobersupport.com to alert us of the damage or issue, then if requested return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item. All our digital downloadable products can not be refunded once purchased.

Now the human line: That said, all we want are happy, satisfied customers as our sole aim is to help you take control over your drinking. We want all our products to be affordable and so have kept prices down as low as possible and worldwide postage free. If you are dissatisfied for any reason or feel that our products are not helping please let us know and we'll see what we can do.
 
Please email info@mysobersupport.com for more help or further information.

Disclaimer:

To the best of our knowledge, we, My Sober Support, have provided accurate and complete information within our calendar, resources, and publications, but we make no representation as to the accuracy of the information. Our calendar, resources, publications, and content are for information and entertainment only and do not reflect an endorsement or recommendation by My Sober Support. Importantly, the information provided within our calendar, resources and publications should not be viewed as a substitute for professional advice, including without limitation, medical advice. To the extent permissible by law, any liability for any loss or damage however caused, arising from the use of the information contained in our calendar, resources, website, and publications is excluded. It is our readers responsibility to assess the safe use of the information we publish based on each individual’s own circumstances. We cannot assess that because as publisher we do not share medical and health details of our readers.